Last Updated: 12/08/2026
Thank you for shopping with TECHNORAFT PRIVATE LIMITED.
We aim to provide quality printed books, newspapers, maps, and related printed products. If you are not completely satisfied with your purchase, you may request a return, replacement, or refund subject to the terms and conditions outlined below.
You may request a return within 7 days from the date of delivery, subject to the following conditions:
The product must be unused and in its original condition.
The product must not be torn, damaged, marked, altered, or otherwise materially changed after delivery.
The product should be returned in its original packaging wherever applicable.
All included materials, inserts, accessories, or accompanying items should be returned with the product.
A valid proof of purchase, such as an order ID, invoice, or receipt, may be required.
The return request must be submitted within the applicable return period.
For certain books, newspapers, maps, or other printed products, returns may be subject to the specific product description or return conditions displayed on the website at the time of purchase.
The following products may generally not be eligible for return or refund:
Newspapers and periodicals that have been delivered correctly and are not defective.
Printed materials that have been used, marked, written in, torn, folded, or damaged after delivery.
Products damaged due to improper handling or misuse by the customer.
Products that have been customized, personalized, or specially printed according to customer requirements.
Products purchased as final sale or clearance items, unless they are received damaged or defective.
Products returned without the required proof of purchase.
Products returned after the applicable return period.
If you receive a product that is damaged, defective, materially different from what you ordered, or incorrectly delivered, please contact us as soon as possible.
For damaged or incorrect products, we may request photographs or videos showing:
The product received.
The damage or defect.
The packaging and shipping label.
The order or invoice details.
After verification, we may provide a replacement, exchange, or refund depending on the circumstances and product availability.
To request a return:
Contact us at info@technoraftstore.com with your order ID, product name, and reason for the return.
Our support team will review your request and confirm whether the product is eligible for return.
If approved, we will provide return instructions and, where applicable, the return address or pickup instructions.
Pack the product securely to prevent damage during return shipping.
Include the relevant order details or proof of purchase with the returned product.
Ship the product using the instructions provided by our support team.
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund, replacement, or exchange.
Please do not send products back without first contacting us and receiving return instructions.
If the return is due to an error on our part, such as an incorrect product being delivered or a product arriving damaged or defective, TECHNORAFT PRIVATE LIMITED may bear the applicable return shipping cost.
If the return is due to a change of mind, incorrect selection, or other customer-related reasons, the customer may be responsible for return shipping charges.
Original shipping charges, if applicable, may be non-refundable unless the return is due to our error or otherwise required by applicable law.
Once the returned product is received, we may inspect it to determine whether it meets the eligibility requirements of this policy.
We will notify you regarding the status of your return request.
A refund, replacement, or exchange may be refused if the product:
Has been used or damaged after delivery.
Has been altered or tampered with.
Is missing required components or accompanying materials.
Shows signs of misuse or improper handling.
Is returned outside the applicable return period.
Any decision will be made based on the condition of the product and the circumstances of the return, subject to applicable consumer protection laws.
If your return is approved, we may provide one of the following remedies, depending on the circumstances:
Refund to the original payment method, where applicable.
Replacement or exchange for the same product, subject to availability.
Store credit or voucher, where agreed upon with the customer.
Approved refunds are generally initiated within 3–5 business days after the return has been approved. The time taken for the amount to appear in your account may vary depending on your bank, card issuer, UPI provider, or payment gateway.
If you receive a defective, damaged, or incorrectly delivered product, please contact us as soon as possible, preferably within 48 hours of delivery.
Depending on the nature of the issue, we may offer:
Replacement with the same product.
Exchange for an equivalent product, subject to availability.
Refund where replacement or exchange is not reasonably available.
We may request photographs, videos, packaging information, or other evidence to verify the reported issue.
Orders may generally be cancelled before dispatch by contacting our support team.
If the cancellation is accepted before dispatch, the applicable amount paid may be refunded to the original payment method.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure.
For personalized or specially prepared products, cancellation may not be possible once processing or production has started.
If an approved refund has not been received within the expected period, please first check your bank account or payment method.
If the refund is still not reflected, contact your bank or payment provider. You may also contact us at info@technoraftstore.com so that we can assist you with the refund status.
TECHNORAFT PRIVATE LIMITED reserves the right to modify this Refund & Return Policy from time to time to reflect changes in our products, services, business practices, or applicable laws.
Any updated policy will be published on this page with a revised Last Updated date.
If you have any questions regarding this Refund & Return Policy, returns, replacements, cancellations, or refunds, please contact us:
TECHNORAFT PRIVATE LIMITED
Address: Basement, B-07, Basement of C-119, Sector-2, Noida, Gautambuddha Nagar, Uttar Pradesh – 201301, India
Email: info@technoraftstore.com
Phone: +91 9319206744
