Last Updated: 12/08/2026
TECHNORAFT PRIVATE LIMITED (“we”, “our”, or “us”) ships orders across India through trusted courier and logistics partners.
This Shipping Policy explains how orders for our printed books, newspapers, maps, and related printed products are processed, shipped, and delivered.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
Orders are generally processed within 1–2 business days after successful payment confirmation.
Orders are processed during our regular business days, excluding Sundays and applicable public holidays.
Orders containing special, customized, or made-to-order printed products may require additional processing time.
During festivals, promotional campaigns, sales, or periods of high order volume, processing may take longer than usual.
If there is a significant delay in processing your order, we will make reasonable efforts to inform you.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Standard delivery generally takes approximately 3–7 business days from dispatch, depending on the destination PIN code, courier availability, and other logistical factors.
Delivery timelines are estimates and are not guaranteed.
Remote locations, difficult-to-service areas, public holidays, weather conditions, courier disruptions, or other circumstances beyond our control may result in additional delivery time.
Any free-shipping offers or minimum order value requirements will be clearly communicated on our website or at checkout.
We currently aim to deliver orders to most serviceable locations across India.
Delivery availability depends on the serviceability of your PIN code through our courier partners.
Some remote or restricted locations may have limited or unavailable delivery services.
If your location is not serviceable, we may contact you to discuss an alternative delivery arrangement or cancellation of the order.
Certain products may have specific delivery restrictions based on their size, weight, packaging requirements, or destination.
Once your order has been dispatched:
You may receive an email, SMS, WhatsApp message, or other notification containing the courier details and tracking information.
You can track your shipment using the tracking link or tracking number provided by us or the courier partner.
Tracking information may take up to 24 hours after dispatch to become active.
Delivery status is primarily determined by the courier partner’s tracking system.
Our courier partners may make multiple delivery attempts depending on their operational procedures.
Customers are responsible for providing:
Correct name and delivery address.
Valid and reachable phone number.
Correct PIN code.
Any additional delivery information required for successful delivery.
If a shipment is returned to us because of an incorrect address, recipient unavailability, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-shipment.
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
Courier or logistics delays.
Severe weather conditions.
Natural disasters.
Public holidays and festivals.
Strikes or transportation disruptions.
Incorrect or incomplete address information.
Operational or technical issues.
Government restrictions or other unforeseen circumstances.
If your order is significantly delayed, please contact us so that we can check the shipment status with the relevant courier partner.
If the courier status shows “Delivered” but you have not received the order, please contact us as soon as possible, preferably within 48 hours of the delivery status being updated.
We take reasonable care to package products securely before dispatch.
If the package appears visibly damaged, opened, or tampered with at the time of delivery:
You may refuse the delivery where possible.
Take photographs of the package and visible damage.
Contact our support team as soon as possible.
Provide your order ID and relevant photographs or videos.
If you receive a damaged product, missing item, or incorrect product, please notify us within 24–48 hours of delivery.
We may request:
Photographs of the outer packaging.
Photographs of the product.
Unboxing photographs or video, where available.
Shipping label or courier details.
Order ID and invoice information.
We will review the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.
If you need to change your delivery address, contact us as soon as possible after placing your order.
Address changes can generally be accommodated only before the order is dispatched.
Once the order has been shipped, we cannot guarantee that the delivery address can be changed. Any additional charges arising from an address change or re-shipment may be payable by the customer.
Shipping and delivery are subject to our Refund & Return Policy.
For information regarding:
Product returns.
Refunds.
Product exchanges.
Damaged or defective products.
Order cancellations.
Please refer to our separate Refund & Return Policy page.
Orders may generally be cancelled before dispatch. Once an order has been shipped, cancellation may no longer be possible and the applicable return procedure may apply.
We reserve the right to restrict or refuse delivery to certain locations where delivery is not reasonably possible due to courier restrictions, legal requirements, security concerns, or other operational limitations.
If an order cannot be delivered to the provided location, we will make reasonable efforts to contact the customer regarding the available options.
For questions or concerns regarding shipping, delivery, tracking, or your order, please contact us:
TECHNORAFT PRIVATE LIMITED
Address: Basement, B-07, Basement of C-119, Sector-2, Noida, Gautambuddha Nagar, Uttar Pradesh – 201301, India
Email: info@technoraftstore.com
Phone: +91 9319206744
