Last Updated: 12/08/2026
This Privacy Policy explains how TECHNORAFT PRIVATE LIMITED (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit technoraftshop.com, use our services, or purchase products from our website.
Our website primarily offers printed books, newspapers, maps, and related reading and printed materials.
By accessing or using our website, you agree to the collection and processing of your personal information as described in this Privacy Policy.
We may collect the following types of information:
Contact Information: Name, email address, phone number, billing address, and shipping address.
Account Information: Username, password, account details, and order history.
Order Information: Products purchased, order details, delivery information, invoices, and transaction-related information.
Payment Information: Limited payment details required to process transactions. Complete card, banking, or other sensitive payment information is securely processed by our third-party payment gateway providers and is not stored on our servers unless required and permitted by applicable law.
Technical Information: IP address, browser type, device information, operating system, pages visited, referring URLs, and website usage information.
Communication Information: Information you provide when contacting us through forms, email, phone, customer support, or other communication channels.
Marketing Preferences: Information relating to your preferences for receiving promotional communications.
We may collect information from you:
When you create an account on our website.
When you place an order or purchase our products.
When you subscribe to newsletters or promotional communications.
When you contact us for customer support or other inquiries.
When you submit information through forms on our website.
Automatically through cookies, log files, and similar technologies when you browse our website.
We may use your personal information to:
Process, confirm, and deliver your orders.
Manage your customer account.
Provide customer service and support.
Send order confirmations, invoices, delivery updates, and other transactional communications.
Process payments through authorized payment service providers.
Handle returns, refunds, cancellations, and other order-related requests.
Improve our website, products, services, and customer experience.
Understand website usage and improve website functionality.
Prevent fraud, unauthorized transactions, misuse, or other security threats.
Send promotional communications where you have provided appropriate consent.
Maintain business, accounting, tax, and transaction records.
Comply with applicable legal, regulatory, and governmental requirements.
By providing your personal information and using our website, you consent to the collection, use, storage, and processing of your information for the purposes described in this Privacy Policy.
Where required by applicable law, we will obtain appropriate consent before processing personal information for specific purposes, including certain marketing activities.
You may withdraw consent for applicable processing at any time by contacting us. Withdrawal of consent may not affect processing that is required or permitted by law.
Our website may use cookies and similar technologies to:
Enable essential website functionality.
Maintain shopping cart and login sessions.
Remember user preferences.
Improve website performance and functionality.
Analyze website traffic and usage.
Understand how visitors interact with our website.
Support marketing or remarketing activities where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.
We do not sell or rent your personal information.
We may share relevant information with trusted third parties where necessary to operate our business and provide our services, including:
Payment gateway and payment processing providers.
Courier, shipping, and logistics partners.
Website hosting and infrastructure providers.
IT and technical service providers.
Email and communication service providers.
Website analytics and security service providers.
Professional advisors, auditors, or service providers where necessary.
Government authorities, law enforcement agencies, or regulatory bodies where required by law.
We expect third-party service providers handling personal information on our behalf to maintain appropriate security and confidentiality measures.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Complete and maintain records of purchases.
Provide customer support.
Process returns, refunds, and order-related requests.
Maintain business, accounting, and tax records.
Comply with applicable legal and regulatory requirements.
Resolve disputes.
Enforce our agreements and protect our legal rights.
When personal information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable laws and our internal procedures.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include:
Secure hosting and server environments.
Access controls and authentication mechanisms.
Restricted access to personal information.
Security monitoring and maintenance.
Appropriate safeguards for data transmitted through our website.
Use of trusted third-party service providers for payment and other sensitive services.
However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request updating of your personal information.
Request deletion of personal information where legally permitted.
Withdraw consent where processing is based on consent.
Request restriction of certain processing activities where applicable.
Opt out of promotional or marketing communications.
Exercise other rights available under applicable data protection laws.
To exercise your rights, please contact us using the contact details provided below.
TECHNORAFT PRIVATE LIMITED respects applicable data protection requirements in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), to the extent applicable to our processing activities.
We seek to collect and process personal data for lawful purposes, use it only for appropriate business purposes, and implement reasonable safeguards to protect personal data against unauthorized access, misuse, loss, or disclosure.
Where applicable, we will provide mechanisms for individuals to exercise their rights under applicable data protection laws.
Certain service providers used by our website may process information from locations outside India.
Where personal information is transferred or processed outside India, we will take reasonable measures and applicable contractual, organizational, or technical safeguards as required by applicable law.
Our website may contain links to third-party websites, services, payment platforms, publishers, suppliers, or other external websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of such websites before providing them with your personal information.
Our website is intended for individuals who are 18 years of age or older, unless otherwise permitted by applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.
Where permitted by applicable law and based on your preferences or consent, we may send promotional communications regarding our products, offers, new arrivals, or services.
You may opt out of promotional emails or other marketing communications by using the unsubscribe option included in the communication or by contacting us directly.
Transactional communications, such as order confirmations, invoices, payment notifications, and shipping updates, may still be sent where necessary to complete your orders or provide requested services.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, products, services, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
If you have any concerns, complaints, or questions regarding your personal information or this Privacy Policy, you may contact our Grievance Officer:
Grievance Officer Name: TECHNORAFT PRIVATE LIMITED
Phone: +91 9319206744
Email: grievance@technoraftstore.com
We will review and address grievances in accordance with applicable laws and our internal procedures.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
TECHNORAFT PRIVATE LIMITED
Address: Basement, B-07, Basement of C-119, Sector-2, Noida, Gautambuddha Nagar, Uttar Pradesh – 201301, India
Email: info@technoraftstore.com
Phone: +91 9319206744
